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Careers at '47

’47 has been delivering exceptional products to our customers since 1947, with great people at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Some companies strive to be the biggest but we just strive to be the best.

If you like sports, fashion, and innovation in an atmosphere that truly feels like family, no matter how much we grow –– then ’47 may be just the home for you. We may have been around for 70+ years, but the company culture remains energetic, fast-paced and nimble. If this sounds like something you want to be a part of, we’d love to draft you to our team.

Please e-mail your resume (Word document preferred) to: HR@47Brand.com 

Sales Representative- Australia/New Zealand

Sydney, AU

About ’47

1947, it's a year when twin brothers started a company that would become their legacy. Sixty-five years ago, we made our first sale on the streets outside Fenway Park. Today, we are a proud licensed partner of MLB, the NFL, the NBA, the NHL and the NCAA. We are an authentic lifestyle brand working with thousands of retailers around the world. We work hard, we play hard, but most importantly - we have a passion for maintaining the core values that have made us one of the most successful companies in our industry.

Job Description

The Sales Representative – Australia/New Zealand will be the primary person responsible for managing sales of our MLB product range to retail. This role will report into our International Business Development Group. The Ideal candidate will need to be an energetic, creative thinker with an existing track record of successful sell-in and sell-through in both Key Accounts & Key Independents. We are currently looking to expand our brand in Australia by adding a proven leader to help build the foundation of our business at retail there.

Account Responsibility

  • Majors: Examples – Rebel, Foot Locker
  • Key Department Stores: Examples – David Jones, Meyer
  • Key Independents: Examples – Culture Kings, USG

Job Responsibilities

  • Present a cohesive ’47 sales direction for the MLB licenses within targeted accounts & territory
  • Execute day to day sell-in & sell-thru
  • Identify product opportunities and execute product strategies for both retailer collaboration projects as well as in-line licensed offerings
  • Provide feedback from accounts to help shape seasonal product presentations
  • Dramatically Increase ’47 Brand market share of MLB across this territory
  • Work collaboratively with rest of ’47 International Team to streamline market strategy

Qualifications

  • Bachelor’s degree in Business, Marketing or equivalent
  • 5-7 years on the sales side of the licensed sports industry
  • Excellent communication and presentation skills
  • Working knowledge of Australia/NZ competitive landscape
  • Established credentials and existing sales relationships within the industry/territory
  • Entrepreneurial by nature dynamic by experience
  • Proficiency in Microsoft Office products, including Excel, Word and PowerPoint
  • Ability to travel 70% of the time

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

Account Manager CO/NM/WY/UT

Denver, CO

The Account Manager will oversee all aspects of assigned accounts within territory including: Sales, Marketing, product development and profitability.

Sales

  • Work with Regional Sales Manager to develop an annual business plan that clearly outlines the Product, Sales and Marketing direction of ’47 within the territory
  • Weekly league assessment of YTD Sales vs LYTD
  • Forecasting and strategic planning to achieve 100% target
  • Identify opportunities to effect change and build market share

Account Management

  • Foster and develop key relationships with key stakeholders at assigned accounts
  • Weekly collaboration with internal staff to ensure customer satisfaction
  • Ensure proper inventory levels are maintained at the store level
  • Ensure proper product assortment and placement within each account
  • Share feedback from meetings regarding product, pricing, and feedback with Regional Sales Manager

Marketing Initiatives

  • Develop and execute in store and online marketing initiatives
  • Communicate and uphold brand standards within accounts

Qualifications

  • Bachelor’s degree
  • 3-5 Years of sales and management experience
  • Must have exceptional communication skills, including the abilities to elicit information, actively listen, verbalize ideas, manage and resolve conflicts
  • Must have the ability to communicate effectively with clear, concise, written messages through memos, e-mails and reports
  • Strong understanding of retail math, seasonal assortment planning, business planning, retailer relationships and the leadership product process
  • Proven track record of developing and maintaining relationships at the district manager level

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

Senior IT Specialist

Westwood, MA

To help manage the ‘47 application and infrastructure systems on a daily basis. Must provide timely feedback to all time sensitive issues in a professional structured manner. The scope of responsibilities includes all locations of ’47 including remote users and international locations. Reports into the VP of Information Technology

Software

  • Assist in supporting all corporate applications with a focus on Warehouse Management Systems
  • Conduct monthly updates on all software as required
  • Maintain an inventory of all software applications

Infrastructure

  • Administer and maintain corporate infrastructure, including network connectivity, servers, desktops, internet access, e-mail, telephone, mobile devices, printers, faxes, RF equipment, etc.
  • Install and improve computer OS software and network equipment
  • Maintain an inventory of all software applications hardware and other IT components
  • Maintain corporate network diagrams of all locations

New Hire Procedure

  • Conduct new hire set-up in all facets; computer, telephone, software, etc.

Help Desk

  • Address all requests in a timely fashion
  • Provide highest level of service to all employees
  • Accurately log all requests in proper folders
  • Provide weekly feedback to manager on project status and equipment needs

Qualifications

  • Excellent organizational skills
  • Ability to work in a fast paced environment and multi-task assignments.
  • Ability to work with end users and external vendors in professional manner
  • Capable of working independently with little direction
  • Previous experience working with WMS systems including RF equipment
  • Proficient with networks, servers, Outlook, mobile devices, etc.
  • Demonstrated critical thinking and problem solving skills
  • Strong attention to detail

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

B2B Site Administrator

Westwood, MA

The B2B administrator works with the sales team to create, merchandise, analyze and mange seasonal catalogs and ad hoc assortments. This person works in unison with the marketing team to upload and communicate seasonal campaigns and the ’47 brand message to retailers. The Administrator also works with sales reps, customer service and technical teams to troubleshoot platform performance.

Duties and Responsibilities

  • Create and maintain seasonal catalogs and booking programs
  • Provide customer service and support for the company reps when creating catalogs and monitoring orders
  • Uploads and manages mark down items
  • Strategizes with marketing to communicate brand messages through the b2b platform
  • Coordinates with marketing design to provide and display up to date and relevant marking content
  • Works with sales reps or customers to ensure customers are signed up and have access to the platform
  • Sets and monitors KPIs such as adoption and frequency of use.
  • Handles operational issues and partners with merch ops to ensure product flow and assortment meet business needs
  • Acts as a liaison for any technical issues or upgrades needed.
  • Develop and maintain site calendar in unison with sales, marketing, holiday, and historic trends
  • Work with sales management to create and analyze reports

Qualifications

  • Bachelor’s degree
  • Strong writing, mathematical and communication skills required
  • Extremely organized, highly energetic, ability to multi-task
  • Strong computer skills including Microsoft Office programs; Excel review
  • Ability to speak clearly, effectively and openly both in person and on phone
  • Demonstrated commitment to teamwork and customer satisfaction
  • 1-2 years of experience

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

Assistant Product Line Manager

Westwood, MA

The Assistant Product Line Manager will be responsible for helping the assigned Product Line Managers in building brand, retail and league-right, consumer relevant and sustainably profitable ranges.

Item Setup

  • Ensure that all items are created in GBS prior to communicating programs
  • Make sure styles are able to be ordered in GBS
  • Communicate effectively with Creative and Photography departments
  • Monitor that pricing is correct in system for all new styles created

Product Ordering Process

  • Pre-order all products per direction of Sales/PLM
  • Submit products to licensing and oversee the process to ensure timely execution
  • Place Overseas Orders after obtaining approvals with licensing and purchasing approval
  • Load all inventory into the appropriate warehouse in system
  • Maintain daily orders and ensure they are moving through the purchasing process

Program Communication & Analysis

  • Work with photography to obtain and upload all image requests
  • Prepare and distribute mass emails to sales force as directed
  • Build replenishment process on core items
  • Analyze the overall success of the program

Booking Programs

  • Accurately and efficiently place all order from start to finish
  • Thorough understanding of all products offered
  • Review sell sheets for accurate pricing and information

Brandbooom/B2B Management

  • Maintain an updated item inventory to reflect changes in GBS
  • Create and edit Brandboom and B2B presentation to send out to both customer and the sales team
  • Manage drop programs to ensure correct amount of inventory is available to customers
  • Create and manage ideas for future drop programs

Meeting Prep

  • Set-up for Account/League/Sales Meetings
  • Samples, Line Lists, Post Mortems, Power Points

Miscellaneous

  • Manage SMU Tracking Document for assigned categories
  • HAL/Catalog Management for assigned categories
  • Maintain up-to-date competitive analysis all for assigned categories
  • Work with Brand Initiatives PLM to service all Marketing Department sample needs

Qualifications

  • Bachelor’s degree in Business
  • Background in the soft goods, apparel, accessories, retail or sports business
  • Strong communication and presentation skills
  • Ability to think strategically while also executing details
  • Excellent analytical, organizational and collaboration skills
  • Ability to thrive in a fast-paced environment
  • Some travel required

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

Account Manager- Georgia

Athens, GA

The Account Manager will oversee all aspects of assigned accounts within territory including: Sales, Marketing, product development and profitability.

Sales

  • Work with Regional Sales Manager to develop an annual business plan that clearly outlines the Product, Sales and Marketing direction of ’47 within the territory
  • Weekly league assessment of YTD Sales vs LYTD
  • Forecasting and strategic planning to achieve 100% target
  • Identify opportunities to effect change and build market share

Account Management

  • Foster and develop key relationships with key stakeholders at assigned accounts
  • Weekly collaboration with internal staff to ensure customer satisfaction
  • Ensure proper inventory levels are maintained at the store level
  • Ensure proper product assortment and placement within each account
  • Share feedback from meetings regarding product, pricing, and feedback with Regional Sales Manager

Marketing Initiatives

  • Develop and execute in store and online marketing initiatives
  • Communicate and uphold brand standards within accounts

Qualifications

  • Bachelor’s degree
  • 3-5 Years of sales and management experience
  • Must have exceptional communication skills, including the abilities to elicit information, actively listen, verbalize ideas, manage and resolve conflicts
  • Must have the ability to communicate effectively with clear, concise, written messages through memos, e-mails and reports
  • Strong understanding of retail math, seasonal assortment planning, business planning, retailer relationships and the leadership product process
  • Proven track record of developing and maintaining relationships at the district manager level

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

Graphic Designer

Westwood, MA

The Graphic Designer is responsible for assisting the Marketing Design Manager with the development and execution of all consumer and corporate design for ’47. This position works in partnership with the marketing team, providing daily support in all areas of the design process for catalogs, packaging and all marketing materials. As an integrated member of the marketing team, this position will support both US and global retail/wholesale marketing initiatives.

Functions

  • Understand ’47 consumer, brand-positioning, competitors, and relevant brands in the marketplace
  • Maintain brand standards and ensure all creative has a consistent message that supports brand direction
  • Create Seasonal Sell Sheets and catalogs for Headwear, Apparel and Accessories
  • Design logos, labels, hangtags, and graphics for all collateral needs
  • Provide print and web support in collaboration with Marketing Team
  • Retail- Design in-store signage for outside partners and seasonal campaigns
  • Trade- Create large scale prints, invites and web/social materials for tradeshows & sales meetings
  • Interactive- Support all platforms with banners, sliders and image resizing
  • Web- Provide overall front end graphic web support for www.47brand.com
  • Collaborations- Develop logos, hangtags and graphics for collaborations and marketing events
  • Prepare all relevant information for printing companies for all collateral needs; graphics, posters, signs etc., so management can negotiate costing

Creativity

  • Conceptualize creative solutions, and translate them into all areas of the business
  • Revise designs based on feedback; remaining flexible through multiple revisions
  • Objectively look at innovative and unique ideas to ensure they fit the project brief and brand parameters
  • Present designs and explain reasoning behind design choices (i.e. what is the project, who is it for, where will it live, how does the design fulfill the need, etc.)

Qualifications

  • Proficient in Adobe InDesign, Photoshop and Illustrator
  • Strong communication skills, and the ability to communicate ideas both visually and verbally to others
  • Ability to work well within a team environment; providing support, critique and assistance on projects
  • Ability to stay organized while managing several projects; prioritizing workload based on timelines and approvals
  • Excellent attention to detail
  • Willingness to work long hours during seasonal rush periods
  • Bachelor's degree in graphic design or the equivalent
  • 2 to 4 years’ experience

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

Assistant Product Developer- Apparel

Westwood, MA

This Assistant Product Developer- Apparel will be responsible for managing the development process for ’47’s apparel by collaborating closely with apparel designers and overseas manufacturers to ensure that design integrity, quality, fit and price points are achieved while ensuring that products are developed and delivered within established timelines.

Design Standards

  • Work with designers to learn design process
  • Collaborate to understand development requirements of a style such as material, trim quality and construction intent
  • Offer suggestions to designers on alternate construction possibilities to maintain efficiencies on price and bulk production
  • Offer suggestions to designers on alternate construction possibilities to maintain efficiencies on price and bulk production

Prototype Creation

  • Oversee the prototype creation process from initial concepts through bulk production
  • Ensure all relevant details are provided to the factories to maximize the accuracy of samples and production against design intention

Development Process

  • Create Bills of Material & Size Specifications
  • Review all Design Tech Packs
  • Communicate complete development packages to vendors for sampling & pricing
  • Ensure all documents are kept up-to-date throughout the prototype development process

Sizing

  • Maintain status report on the receipt and approval of development samples, pricing, lab dips, strike offs and other development components
  • Schedule and lead meetings to review proto-type samples, documenting all style adjustments and other decisions that result from such meetings
  • Communicate meeting details to all appropriate parties
  • Ensure all styles are sized properly and consistently
  • Assist in the creation and maintenance of standard fit blocks and size grade rules

Project Management

  • Manage any product development related issues that arise during bulk production
  • Work closely with Sourcing Manager and factories to understand production capabilities and limitations
  • Assist Sourcing Manager with other related duties as needed

Qualifications

  • Bachelor’s degree or equivalent
  • Proficient in MS Office especially Excel
  • Strong Proficiency with Adobe Illustrator
  • Strong Communication & Organizational skills
  • Ability to travel to overseas Factories

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

Associate Manager: LIDS Marketing

Westwood, MA

The Associate Manager – Lids Marketing is responsible for the development and execution of an engaging and authentic brand experience in all channels at Lids. This position will be will be responsible for the day to day of all Lids retail marketing initiatives, managing integrated campaign development encompassing in-store, ecommerce, social media, advertising, and events in addition to channel specific projects with the Lids visual merchandising teams, social media teams, and others. This position is based in Indianapolis, IN, at the Lids Headquarters with regular travel to the ‘47 Headquarters in Westwood, MA.

Duties and Responsibilities

  • Partners on creating and executing dynamic Lids X ’47 retail marketing campaigns for major brand campaigns, collaborations, product launches, and special events
  • Runs point on the development and maintenance of on-brand fixturing and POP programs for Lids to support brand direction and the diverse product offerings available
  • Collaborates with ‘47 marketing and sales, as well as the Lids marketing team and retail buyers, to coordinate integrated strategies across Lids to meet corporate objectives
  • Communicates all marketing initiatives and schedules (advertising, fixturing, etc.) to account executives and Lids marketing and merchandising teams.
  • Offers on-site support to the Lids sales force in various store specific marketing efforts
  • Responsible for driving all Lids meeting preparation and follow up activities
  • Runs Lids ecommerce marketing by surveying brand presence on their site and implementing campaign creative
  • Collaborates with ‘47 Consumer Marketing and Brand and Interactive marketing to bring collaborations, brand campaigns, and social media to life at both Lids and ‘47 when omnichannel is relevant
  • Manages project flow of graphic design and photography projects for Lids
  • Ideates and executes test marketing activations to drive brand awareness and sell through key products in Lids
  • Responsible for Lids X ‘47 budget management; tracks key account COOP day to day
  • Provides recap and analysis of formal marketing campaigns at Lids
  • Supplies Lids with ecommerce product images based on buys communicated to marketing by sales
  • Inventories ‘47 samples in the Lids office working with the ‘47 Account Manager
  • Maintains the Lids X ‘47 showroom and manages graphic or structural updates as needed
  • Supports the ‘47 Account Team with planning and coordination of product, graphics, and more for events with the Lids Buying Teams or Retail Teams.

Qualifications

  • Bachelor’s Degree
  • 3-5 years’ experience in retail marketing or advertising
  • A self-starter able to work independently, leading and managing multiple projects
  • Effective communication skills
  • Ability to work with timelines and multiple departments to meet deadlines
  • Comfortable working in a fast-paced environment
  • Excellent time management/project skills
  • Comfortable and confident in making effective decisions in a timely manner
  • Goal oriented: ability to stay focused on creating winning results

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

Manager of Headwear Sourcing

Westwood, MA

This position will be responsible for leading the headwear development team for ’47 by collaborating primarily with the Design team and with domestic & overseas suppliers to ensure that design integrity, quality, fit and target pricing are achieved, and established production timelines are met


Duties &
Responsibilities

Sourcing

  • Manage Development team workload and calendar
  • Identify and develop new supply partners for headwear and accessories styles
  • Collaborate with Purchasing to source production orders with alternate vendors when needed
  • Manage all core, seasonal, and SMU vendor pricing
  • Source new fabrics, washes, & embellishment techniques to aid Design in the creation of new style offerings for both ’47 & Fan Favorite
  • Participate in vendor meetings and factory visits as needed
  • Manage all social compliance requirements for new and existing vendors

DEVELOPMENT & QUALITY CONTROL

  • Create and maintain key style documentation (tech packs, size specs, trim sheets, etc.) for core headwear styles/shapes
  • Develop and maintain all product standards for headwear and accessories styles, including standards for fit, material, colors, trims and other product elements
  • Direct new vendors in understanding and adhering to ’47 standards for embroidery, appliqué, and print standards for team logos across all leagues.
  • Lead the approval process for all sample submissions (protos, TOPs, strikeoffs) from alternate vendors
  • Collaborate with Photography on completed samples that need internal photos
  • Collaborate with Product Coordinator on all elements to facilitate production workflow for ’47 & Fan Favorite lines
  • Translate all branding with vendors
  • Manage all threads, yarns and trimsli>
  • Maintain archive of past lines for ’47 & Fan Favorite

REQUIREMENTS

  • Degree from 4 year university or institution
  • Min 5 years experience working with Headwear & Accessories product groups
  • Ability/willingness to travel to overseas factories
  • Strong proficiency with Adobe Illustrator
  • Proficiency with Microsoft Office, especially Excel

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

Order Picker

Brockton, MA

The order picker is responsible for accurately and efficiently picking orders. They will also load and unload containers. Maintains an active role with daily projects while contributing to a positive team oriented distribution center

Order Picking

  • Accurately and efficiently pick orders
  • Communicate any issues or concerns as it relates to quantities, sku’s and product
  • Maintain proper usage RF technology

Containers

  • Assist with the unloading of all containers
  • Ensure product is put away in proper location
  • Load trucks at days end to ensure all orders meet cancelation ship date

Distribution Center Standards

  • Maintain a clean work area
  • Recycle all cardboard/plastic straps
  • Assist Team Members in fostering a safe, positive, cohesive work place

Qualifications

  • High School Diploma or Equivalent
  • 1-3 years’ work experience, preferably in a distribution center setting
  • Ability to stand for 8 hours a day
  • Must be able to lift 30-50 lbs
  • Strong verbal communication skills
  • Must be able to work well in groups and be a contributor to the team environment

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.

Customer Service Representative

Westwood, MA

Committed to creating an outstanding experience for our customers, the focus of this position is building and maintaining relationships while working closely and accurately with assigned Sales Reps to meet company goals.

Service (Customer)

  • Answer phones to provide friendly, professional and thorough service
  • Handle all concerns in a timely manner i.e.; invoice copies, tracking, images
  • Assist with return requests, size issues, new vendor set-up and e-mail blasts
  • Must be very knowledgeable of all products and services offered
  • Focused attention to build and maintain relationships

Order Management

  • Accurately and efficiently place orders
  • Communicate daily with assigned sales reps to provide order updates and obstacles
  • Utilize available inventory and customer order history to provide sales rep with additional opportunities
  • Review pending/open orders based on ship/cancel dates to ensure timely shipping
  • Effectively understands and communicates Hot Market programs

Service (Sales Rep)

  • Assist reps with managing their account list
  • Ensure all customers are set-up with B2B, know how to utilize B2B, and be point person for all inquiries
  • Monitor all domestic orders, update rep of any issues, provide feedback to customers and include sales rep on the communication

Systems

  • Must maintain full working knowledge of all systems as it relates to daily business
  • Ability to understand B2B, GBS, Brandboom: how to navigate and provide assistance

Qualifications

  • Bachelor’s degree
  • Customer Service experience strongly preferred
  • Strong writing, mathematical and communication skills required
  • Extremely organized, highly energetic, ability to multi-task
  • Strong computer skills including Microsoft and general database programs
  • Ability to speak clearly, effectively and openly
  • Demonstrated commitment to teamwork and customer satisfaction
  • 3-5 Years of Customer Service Experience

No matter how much we grow, ’47 feels like family, and great people are at the core of any successes we’ve had. It’s because of the lasting relationships we’ve built with consumers, partners, employees and friends that '47 has emerged as a leading sports lifestyle brand. Our company culture is casual, inclusive, collaborative and passionate.

'47 is committed to a policy of Equal Employment Opportunity (EEO). ’47 will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.