FAQs
Shipping
How can I view the status of my order?
Log into My Account. From your My Account dashboard, you have the ability to view a snapshot of your recent account activity, check order status, view all account options, and update your account information.
What are you shipping options?
All orders are shipped using DHL and/or UPS. We offer Ground, 2nd Day and Next Day Delivery. See "Shipping & Handling" for more details.
Do I have to sign for my shipment when it arrives?
No, we do not require a signature for residential deliveries.
I received an item that is damaged, what should I do?
Please contact our ecommerce customer support team by submitting this request.
Products
How can I find a particular product?
'47 products have been sold at thousands of retailers across the world since 1947. We will try our best to help you find availability in your favorite items. We ask that you're patient and provide us with as much information as possible regarding the product and we will do our best to hunt it down.
If you're having trouble finding a certain product, please reach out to our customer support team here. If available, please provide the product code and an image of the product you are looking for.
What are the care instructions for your hats?
The best way to clean your hat is to wash it in the top rack of your dishwasher. We would recommend using a hat protector which helps protect your hat's shape while it's in the wash. Once the wash cycle has finished, remove your hat and let it air dry. Be careful not to use dish washing detergent and make sure to keep an eye on the water temperature, considering hot water can shrink your hat
If it's a knit hat, we recommend putting the hat in a pillowcase of similar color and putting it in the wash with cold water. Make sure to let it air dry instead of throwing it in the dryer. You can also wash it by hand in cold water.
What are the care instructions for your clothing?
Most of our apparel should be washed in cold water and with like colors only. Hang dry or tumble dry on low for best results. Care instructions are also listed on the garments themselves.